Office Coordinator

Leeds Office / Full Time

About Zuno

When you join Zuno, you join more than a trailblazing installation company. You become part of a rapidly growing team of experts. A proud partner with E.on, EDF Energy, Worcester Bosch, B&Q, Tesla, and Rangers/Watford Football Clubs – among others. Backed by Brookfield and a part of the HomeServe group, a team that works together to empower our customers' homes and lives.

Zuno offers…

• A great team culture – You will work across departments to make incredible things happen. Then, celebrate regularly with team socials and annual parties.

• A market-leading tech platform – Our team of developers is constantly improving our award-winning platform to support customers and engineers.

• Employee progression – We're passionate about our products and enjoy helping others. We also encourage extra training to support career progression.

• Customer champions – Our unique online journey empowers our customers. And through our award-winning app, we provide ongoing five-star support throughout the lifetime of our products.

• Award-winning products – We work with leading manufacturers to install high-quality products, with many being Which? and Quiet Mark approved.

• Global investors – We're proud to be backed by Brookfield and part of the HomeServe Group
  

Role Overview

We are seeking a highly organised and proactive Office Coordinator to support the smooth day-to-day running of two office buildings based in Thorpe Park, Leeds.

Working closely with the Operations and Sales team, the successful candidate will act as the first point of contact for all visitors, ensuring a professional, warm and friendly experience at all times.

The role combines front-of-house reception duties with office administration, stationery management and coordination of logistics and site support services. The successful candidate will play a key role in maintaining an efficient, welcoming and well-organised working environment across both buildings.

Reception & Front-of-House

• Provide professional reception cover for both office buildings.

• Welcome visitors, contractors and clients, ensuring sign-in procedures are followed.

• Manage incoming telephone calls, emails and general enquiries.

• Coordinate meeting room bookings and prepare rooms for meetings where required.

• Handle incoming and outgoing post, deliveries and courier services.

• Maintain visitor records and issue visitor passes in line with site procedures.

Office Coordination & Administration

• Support the day-to-day administration and smooth operation of both office buildings.

• Act as a central point of contact for office-related queries and requests.

• Liaise with internal departments, suppliers and service providers.

• Maintain office filing systems, records and shared administrative documents.

• Assist with onboarding arrangements for new starters, including desk setup and office orientation.

• Support company events, meetings and staff communications as required.

Stationery & Office Supplies

• Monitor and maintain office stationery and consumables across both buildings.

• Place orders with approved suppliers in line with company purchasing procedures.

• Track stock levels and ensure adequate supplies are available at all times.

• Manage storage areas and ensure supplies are organised and accessible.

• Liaise with suppliers regarding deliveries, shortages or invoice queries.

Logistics & Site Support

• Coordinate deliveries, collections and internal movement of equipment or materials between buildings.

• Support facilities-related activities, including contractor access and service visits.

• Report maintenance issues and follow up with facilities or external contractors.

• Assist with desk moves, office setups and space coordination.

• Ensure communal areas remain tidy, safe and presentable.

Health & Safety

• Follow company health and safety policies and site procedures.

• Support fire evacuation and emergency procedures where required.

• Ensure reception and office areas comply with health, safety and security standards.

Skills & Experience Required

• Previous experience in an office coordinator, receptionist, facilities or administrative role.

• Excellent organisational and multitasking skills.

• Strong communication and interpersonal skills.

• Professional and approachable manner.

• Ability to work independently and prioritise workload effectively.

• Good working knowledge of Microsoft Office applications, including Outlook, Word and Excel.

• Experience coordinating suppliers, deliveries or office logistics would be advantageous.

Personal Attributes

• Reliable and proactive.

• Attention to detail.

• Flexible and adaptable.

• Customer-focused approach.

• Able to maintain confidentiality and professionalism at all times.

Benefits:

• 30 days annual leave + bank holidays

• Private medical cover with Aviva*

• 4 x salary Death in Service cover with Zurich*

• Paid 6 months maternity pay after a year of service

• Paid paternity pay after a year of service

• Salary sacrifice pension matched up to 6%

• Ongoing training & development opportunities

• Social events

*After probationary period