Warehouse Supervisor

Barnsley Warehouse

37.5 hours per week / rotating shift pattern covering hours between 6am-10pm

About Zuno

When you join Zuno, you join more than a trailblazing installation company. You become part of a rapidly growing team of experts. A proud partner with E.on, EDF Energy, Worcester Bosch, B&Q, Tesla, and Rangers/Watford Football Clubs – among others. Backed by Brookfield and a part of the HomeServe group, a team that works together to empower our customers' homes and lives.

Zuno offers…

• A great team culture – You will work across departments to make incredible things happen. Then, celebrate regularly with team socials and annual parties.

• A market-leading tech platform – Our team of developers is constantly improving our award-winning platform to support customers and engineers.

• Employee progression – We're passionate about our products and enjoy helping others. We also encourage extra training to support career progression.

• Customer champions – Our unique online journey empowers our customers. And through our award-winning app, we provide ongoing five-star support throughout the lifetime of our products.

• Award-winning products – We work with leading manufacturers to install high-quality products, with many being Which? and Quiet Mark approved.

• Global investors – We're proud to be backed by Brookfield and part of the HomeServe Group
  

Job Purpose:

To support the Warehouse Manager in leading the day-to-day warehouse operation, supervising a team of warehouse operatives ensuring the safe, accurate, and efficient handling of goods from receipt through to dispatch maintaining high operational standards, and working hands-on alongside the team when required.

What You’ll Do:

Health, Safety & Compliance

• Ensure all team members follow health and safety procedures and use equipment correctly

• Conduct regular safety checks and report hazards or incidents promptly

• Support the Warehouse Manager in accident investigations and implementing corrective actions

Operational Oversight

• Supervise daily warehouse activities including goods-in, putaway, picking, packing, and despatch.

• Ensure accurate and timely completion of tasks to meet service levels and customer expectations

• Allocate resources effectively and adjust priorities based on operational demands

• Work hands-on with the team during peak periods or when operationally require

• Support audits and stock checks, ensuring high levels of inventory accuracy

Team Leadership & Development

• Conduct regular team briefings, 1:1s, and performance reviews to ensure alignment with operational goals

• Support succession planning and staff development through mentoring and training initiatives

• Identify opportunities to improve efficiency, accuracy, and team engagement

• Encourage a culture of accountability and continuous improvement within the team

People Management

• Supervise and lead a team of warehouse operatives operatives, providing clear direction, coaching, and support

• Ensure adherence to standard operating procedures and company policies

• Monitor attendance, performance and conduct

• Conduct return-to-work interviews, monitor attendance, and manage absence in line with company policy

• Support performance management through regular feedback, reviews, and development planning

• Promote a positive, inclusive, and safety-conscious working environment

• Address personnel issues promptly, escalating to management or HR when appropriate

Who You Are:

Essential:

• Experience in a warehouse or logistics environment, ideally in a supervisory or team leader role

• Strong leadership skills with the ability to motivate and manage a team

• Hands-on approach with a willingness to work alongside the team when needed

• Good understanding of warehouse operations and health & safety practices

• Excellent communication and organisational skills

• Confident in use of IT and WMS (Warehouse Management Systems)

Desirable:

• Experience in industries involving boilers, air conditioning, heat pumps, solar, or EV charging products

• Recognised health and safety qualification (e.g., IOSH Working Safely or equivalent)

• Forklift license or experience with material handling equipment (MHE)

Benefits:

• 30 days annual leave + bank holidays

• Private medical cover with Aviva*

• 4 x salary Death in Service cover with Zurich*

• Paid 6 months maternity pay after a year of service

• Paid paternity pay after a year of service

• Salary sacrifice pension matched up to 6%

• Ongoing training & development opportunities

• Social events

*After probationary period